Independent Advocacy for Shetland

Independent advocacy is a service to help people have a stronger voice and have as much control as possible over their own lives. The service is independent of organisations which provide other types of services, and the focus is on the individual’s needs, hopes, and goals.

An independent advocate will not make decisions on behalf of the person they are supporting; instead helping the person to get the information they need to make choices about their circumstances while supporting the person to put their choices across to others.

Main themes of Advocacy

  • Empowering people who need a stronger voice by enabling them to express their own needs and make their own decisions.
  • Enabling people to access information, explore their options, and make their views and wishes known.
  • Safeguarding people who are vulnerable and discriminated against or whom services find difficult to serve.
  • Speak on behalf of people who are unable to do so for themselves.

Criminal Justice Advocacy

We are now offering a high quality, person centred, non judgemental approach to help prevent offending and support those within the criminal justice system or leaving prison. Some of these people may have long standing mental illness, learning difficulties, and /or find it difficult to engage with authority / services.

We can help by listening, assist with exploring options, communicating with services, attending meetings, breaking down barriers and much more.

This can have a positive effect on stopping habitual re-offending whilst empowering people to improve their lifestyle.

Our service is free and confidential. If you think you may benefit from this service, or you know someone who would, please contact us.

Can I access advocacy services?

Advocacy Shetland offers independent advocacy to people across Shetland who are facing a wide range of issues. The follow list gives an indication of the groups of people that we will always consider for support.

  • We offer independent advocacy for those who:
  • have physical disabilities
  • have learning disabilities
  • are on the autism spectrum
  • are suffering mental ill health
  • have dementia
  • are elderly
  • are parents of children with additional support needs
  • are parents of children in the care system
  • are alcohol or drug dependant
  • are affected by stroke or with an acquired brain injury
  • are eligible for self directed support
  • are facing homelessness

Don't worry if you feel that you do not really fit any of these categories, we assess each case on its' own circumstances so please get in touch if you think you need help.

Where we feel that there are other organisations better suited to assist you with your circumstances we will, with your permission, make a referral to those who can help.

Services available

Advocacy Shetland can assist you in a wide range of areas. The following list is a summary of the main areas in which we offer independent advocacy:

  • Housing or accommodation problems
  • Your rights within various systems, such as: community care, residential care, mental health system, and child protection system
  • For individuals in Criminal Justice System or leaving prison
  • Self Directed Support
  • Indirect advocacy or safeguarding for those who lack capacity
  • Assistance with benefits claims
  • Your health, treatment, and support you received
  • Assistance with obtaining legal advice and legal aid
  • Assistance in finding suitable debt management solutions
  • Assistance with handling disputes with others, such as, a carer, doctor, or solicitor

Contact Information

Advocacy Shetland, Market House, 14 Market Street, Lerwick, Shetland ZE1 0JP
01595 743929

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Advocacy Shetland

4 months 2 days ago

Please share to make everyone aware...

Advocacy Shetland

4 months 2 weeks ago

Advocacy Shetland

4 months 3 weeks ago

Keep alert - scammers continue to try to catch us out even at this time.

Some may mention Coronavirus, others just continue to pretend to represent an official organisation and ask for personal or financial details.

Advocacy Shetland

5 months 1 week ago

Hello everyone, In reponse to the Scottish Government Guidlines we are unable to offer face to face contact until futher notice. All the Advocacy team are currently working from home - we are still here for you. If you need

Advocacy Shetland

5 months 3 weeks ago

Hi everyone! We are trialling a food bank drop in at the Mossbank Public Hall on Thursday April 9th from 11.30am- 12.30pm. We welcome anyone in need of basic food items/ toiletries. We will have food parcels made up ready